Get Over Your Phone Anxiety With "Cognitive Restructuring" and Concrete Goals
If talking to people on the phone gives you
For some of us, talking to people on the phone can be more stressful than talking to people face to face. You don't have visual cues to help you determine what the other person is thinking, you feel like you're interrupting someone's day and using up their time, and you know you'll be the sole focus of their attention during the call. To combat that anxiety, Alexander Queen , a clinical psychologist that studies anxiety disorders at Tufts University, suggests you try "cognitive restructuring," or changing the way you think about phone conversations. For example, if you're worried about bothering someone, tell yourself that they wouldn't answer if they didn't have time to talk. If you're afraid you'll fumble your words, tell yourself that you're not the only person they'll talk to who makes a verbal blunder that day. Remember, people are more worried about themselves .
It's also a good idea to set concrete goals for each of your calls.